Keeping your account details up to date

You can keep your account details up to date at any time, so we always have the right way to reach you.

If something changes, like your phone number or email, just let us know. Accurate details mean your account notifications and verification codes go to the right place.

Need to make a change?

Reach out through our contact page and we'll help you update your account.

Contact us

Choosing account notifications and verification codes by text

Texts are optional. You decide whether to receive them.

If you opt in, we'll send account notifications and verification codes to the number on your account. That's what these messages are for: keeping you informed about your account and helping confirm it's really you.

  • Account notificationsUpdates about your account.
  • Verification codesOne-time codes that help confirm your identity.

Message frequency varies; message and data rates may apply

Message frequency varies Message and data rates may apply

How often you hear from us depends on your account activity. Standard message and data rates from your mobile plan may apply to texts you send and receive.

Reply STOP to opt out, HELP for help

STOP

Reply STOP to any message to opt out at any time. You'll stop receiving texts from us.

HELP

Reply HELP to any message for help. You can also reach us through our contact page.

Agreeing to receive text messages is never required to make any purchase. Saying yes, saying no, or changing your mind later is entirely up to you.

For more on how we handle your information and the terms that apply, please read our policies.